Best practice for setting up an account for REST API calls

A normal user account receives an email invite to join whichever projects he's been invited too. What's the procedure for getting a process authorised when it doesn't have an email address or is it the same & just provide an address?

Thanks

 

1 answer

1 accepted

0 votes
Peter DeWitt Community Champion Nov 21, 2017

@Phil Stamp, It's the same process.  You can use a fake email address or distro group address (this is what I do).  Just manage the password from the account object.

.pd

distro = distribution?

fake email address...So there's no requirement to accept the inviation?

Thanks .pd ;)

Peter DeWitt Community Champion Nov 21, 2017

Sorry distro - distribution group.

No you don't have to accept the invitation, just make sure send notification email is unchecked.   As long as the account is active and has access to Jira you should be all good.

Brilliant, many thanks ;)

Just got round to doing this & realised I'm stuck!

How do you 'manage the password from the account object.'?

Can I have a link please?

Thanks again

Hi Peter,

Thanks for replying ;) The link says:

"How to change user passwords

  1. Select  User Management.
  2. Find the user in the user list using the filter form at the top of the page.
  3. Click the user's name and select Change password.
  4. Enter the new password and select Change password to finish."

But I don't see any 'Change password' option, only 'Reset password'

I'm I missing some permissions or is the documentation wrong?

TIA

Phil

Peter DeWitt Community Champion Dec 07, 2017

phil, what version of jira is this? Is it cloud?

Hi Peter, yes it's cloud.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,156 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot