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Behaviour script to diplay a warning message

 

I have a custom field "Description" and i want this should show warning message "Your description field is empty, are you sure you want to procced" in Transition screen when someone resolve the tiket.

I want this to be executed via Behavior script , Can you please confirm how do i define script when Resolution is "any status" and if the Change description field is empty then display warning message

2 answers

Hello @Sharadkumar Bangera ,

when you said "Behaviour Script" are you speaking about "Behaviour embeded in ScriptRunner"?

Best regards.

Hello @Juan José Marchal Gómez ,

Yes correct , i want to write a script in Behaviour-Manage apps

Where i define the project  but i m not sure how do i define script when Resolution is "any status" and if the Change description field is empty then display warning message

Hi @Juan José Marchal Gómez ,

 

Not Cloud, its Server/Data Center

Hi,

the same of my configurations.

I don't understand why you are not using "Validation Post-Function" with a "Transition Screen" using the workflow of the issue?

 

Is It not possible to show in the top of the same screen this message and not allow to save?

 

Best regards.

0 votes
Daniel Ebers Community Leader Dec 26, 2020

Hi Sharadkumar,

could you please confirm it is working for you using the validator approach?
A more detailer step-by-step guide is in the second thread from you here.

If this does not cut please let us know so somebody from Community can advise further.

Cheers,
Daniel

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