Basic Auth stopped working for atlassian.net few days ago

[Akshay Somvanshi]

Hi,

I have already generated API token in Jira by following these steps.
Then followed these steps to setup basic auth header.

This worked and then it suddenly stopped working few days ago.

Below is code

token = Base 65 encode of email:API token
headers = {'Authorization': token}
response = requests.get(https://XXXXXX.atlassian.net/rest/api/2/search?jql=project=PROJECTNAME AND status="Waiting for support", headers=headers, verify=False)

Error received:

"The value 'PROJECTNAME' does not exist for the field 'project'."

Error code: 400

Can you please help if something has deprecated/changed?

Regards,

Akshay

[Fazila Ashraf · Accepted solution]

Hi @Akshay Somvanshi 

Welcome to community!

Can you verify whether the PROJECTNAME mentioned actually exists with the same name and the account has access to browse the issues in the project?

[Akshay Somvanshi]

Hi @Fazila Ashraf 

PROJECTNAME is just a placeholder as I don't intend to disclose the details. The project does exist since 1 year in system.

I have below permissions which also have not changed since project is created.

* Administrators

* Service Desk Collaborators

* Service Desk Customers

[Fazila Ashraf]

What you mentioned is the role and not necessarily they all have the permission. 

The account on which the API token is generated, can you verify whether the account can search this JQL in the browser (outside the script) ?

[Akshay Somvanshi]

Can view the tickets in Jira. Attaching screenshot for reference.

[Akshay Somvanshi]

Hi @Fazila Ashraf 

The issue is that URI was changed by admins and I was not informed.

After changing URI it worked.

Thank you for the support.

Regards,

Akshay