After changing the Base URL for our installation, we began receiving security ceritifcate errors in client-side apps (eg Visual Studio Connector). The only detailed error message indicated "server certificate is not trusted" for https://<old-servername>/images/genericissue.gif?.... (The old server name still works as an alias for this server, otherwise this would have resulted in "server not found" errors.)
Eventually, after some digging in the database, I found the issuetype table. The ICONURL field for most of the rows is a relative path (/images/icons/____.gif), but five rows contain absolute paths. The DESCRIPTION field on these rows all begin "For Go2Group SYNAPSE...."
I've submitted this to the developer as a bug report.
I'm in the process of attempting to resolve this manually. Initially, I attempted to remove the plugin and reinstall it, hoping it would regenerate the "bad" data. However, after removal, the related rows remained in the issuetype table. Reinstalling does not overwrite the fields with the correct absolute URLs, so I'm going to just modify the values directly.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot