Backward compatibility

Our company is using application links (creating issues from our application in JIRA onCloud via REST API).

The default issue types we have used till now was "Task", but recently we have a lot of tickets from our customers about failures in issue creation. As I understood the reason is that there is no global issue type "Task" anymore.

Is there is no backward compatibility for JIRA Rest Api in your new versions?  

 

 

 

 

1 answer

0 votes

This is not about backwards compatibility, it's about the configuration of your system.

You have removed "task" as an issue type from the project(s) that your customers are using.  Add it back, and it will work again.

This type was created automatically in the past for all projects, it doesn't happen now.

Our customers don't remove this type, it doesn't exist in a project issue types from the creation of the project.

These types are created:

Screen Shot 2016-03-31 at 1.09.16 PM.png

Then you need to add it for them when creating new projects.

The defaults for JIRA project creation have changed, you need to adapt your processes to deal with the changes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,773 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you