Automation to create a jira issue (task)and link it under an existing Epic

Pritam Pal April 25, 2024

Hi ,

I am looking for a solution to automate creating a new Jira issue(task) as child issue  under an existing Epic, I dont see the Epic link options in the automation .Please find the screenshot of automation i have created  and Kindly provide suggestions.

Epic link is: https://ostrica.atlassian.net/browse/CC-1

Jira automation issue.png

 

 

 

2 answers

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Pritam Pal April 26, 2024

 

jira .png

 

No Options for Parent

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Kalyan Sattaluri
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April 25, 2024

Hello @Pritam Pal 

Since you are in the cloud, in the "Choose fields to set" dropdown,  Choose "Parent"  instead of Epic Link and give your key in the field which opens up.

Pritam Pal April 26, 2024

jira .png

I dont see any Parent option as suggested

Kalyan Sattaluri
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April 26, 2024

Hello @Pritam Pal 

Can you find an issue with Epic in it and share screenshot of the section..

Maybe you guys are just linking the epics instead of having hierarchy, or the field is named differently.. a screenshot of what you would like to happen will help. Thanks!

Pritam Pal April 29, 2024

automated issue (not able to link to epic).png

This above screenshot is the Jira task generated via automation but unable to link to the below EPIC unless done manually hence it default goes to the Board.

 

issuewith epic.png

 

Kalyan Sattaluri
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April 29, 2024

Hello @Pritam Pal 

Based on what you have shown, Parent field should be available so I am lost.

One other try, can you go to below URL and if you see a JSON response, search for CC-1 to see which field is getting assigned this Epic and share the field name if its different than Parent? 

https://ostrica.atlassian.net/rest/api/2/issue/CC-13?expand=names

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