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Automation page blank

Edited
Leo Antelyes
Leo Antelyes Dec 07, 2021

Hello, when viewing the automation page for a board we have, it is entirely blank. Do you know how this can be enabled/fixed? I see these errors in the browser console that seem related:

 

Failed to load resource: the server responded with a status of 504 ()

async-project-settings-jira-automation.924cd3d31191e6eb3d37.8.js:8 Uncaught Error: Failed to load automation boostrap for env prod, src was 'https://automation.atlassian.com/pro/bootstrap/automationManagerBootstrap.pack.js'
at HTMLScriptElement.t.onerror (async-project-settings-jira-automation.924cd3d31191e6eb3d37.8.js:8)

 

 

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4 answers

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Yu Tomori
Yu Tomori May 23, 2022

I have the same issue now.


I think the incident below is related.
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Johnny Hermann
Johnny Hermann Dec 07, 2021

Same... Automation rule pages try to load for awhile, but then are just blank.

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Jack Brickey
Jack Brickey Community Leader Dec 07, 2021

Hi Leo, welcome to the community.

So is this a team managed project for a company managed project?

aside from this question I am wondering if maybe your cloud is still experiencing some problems. The reason I mention this is that I am seeing some odd behavior when looking at automation pages for TMP at the moment, e.g. 504 time out.

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Jack Brickey
Jack Brickey Community Leader Dec 07, 2021

I have opened a support ticket.

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Jack Brickey
Jack Brickey Community Leader Dec 07, 2021

It definitely appears to be an issue with the servers associated with automation. I can replicate this on both TMP and CMP on my end.

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Jack Brickey
Jack Brickey Community Leader Dec 07, 2021

https://status.atlassian.com/ is tracking incident now

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Jesse_Miron
Jesse_Miron Dec 07, 2021 • edited

Similar Issue on my end

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