Why my automation page isn't loading?

[Frederico Vicente]

I'm trying open my project automation page, but just show the loading icon and after a while an error message.

My site's laguage is Portuguese. The error message is:

"Something went wrong. Our team has been notified. If the problem persists, contact Atlassian support."

This happens in admin automation rules page too.

What can be the error and how I can fix it?

[Jack Brickey]

There is another thread on this as well. Clearly there is an issue with the automation servers. I have open a support ticket and I expect will be getting some attention very soon.

[Jack Brickey]

other post…

https://community.atlassian.com/t5/Jira-questions/Automation-page-blank/qaq-p/1881015?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_question&utm_content=topic#U1881057 

[Bill Sheboy]

Hi @Frederico Vicente -- Welcome to the Atlassian Community!

Yes, and...to what Jack notes: you may watch the status of the outage here and subscribe for updates: https://jira-software.status.atlassian.com/

Kind regards,
Bill

[Jack Brickey]

They must have just updated SP. it was green 15m ago. 😉

[Bill Sheboy]

The primary status page looks "decorated" in holiday colors: red, green, black, blue, yellow...  :^)