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Why my automation page isn't loading?

Frederico Vicente
Frederico Vicente December 7, 2021

I'm trying open my project automation page, but just show the loading icon and after a while an error message.

Screenshot_3.png

My site's laguage is Portuguese. The error message is:

"Something went wrong. Our team has been notified. If the problem persists, contact Atlassian support."

This happens in admin automation rules page too.

 

What can be the error and how I can fix it?

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Jack Brickey
Jack Brickey
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December 7, 2021

There is another thread on this as well. Clearly there is an issue with the automation servers. I have open a support ticket and I expect will be getting some attention very soon.

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Jack Brickey
Jack Brickey
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December 7, 2021

other post…

https://community.atlassian.com/t5/Jira-questions/Automation-page-blank/qaq-p/1881015?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_question&utm_content=topic#U1881057 

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Bill Sheboy
Bill Sheboy
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December 7, 2021

Hi @Frederico Vicente -- Welcome to the Atlassian Community!

Yes, and...to what Jack notes: you may watch the status of the outage here and subscribe for updates: https://jira-software.status.atlassian.com/

Kind regards,
Bill

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Jack Brickey
Jack Brickey
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December 7, 2021

They must have just updated SP. it was green 15m ago. 😉

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Bill Sheboy
Bill Sheboy
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December 7, 2021

The primary status page looks "decorated" in holiday colors: red, green, black, blue, yellow...  :^)

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