Automation limit for single-project automation

Ophir Edelstein
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November 13, 2023

Hi all,

Our team has recently started experimenting with automations, and have now gotten an alert that our site has reached its monthly limit. However, according to my research, limits should only apply to global rules, not project-specific rules. As far as I can tell, our rules are single-project because they were created under Project Settings -> Automations.

Can anyone please help us understand what is going on? Am I wrong about single-project automations not having limits? If I'm not wrong, how do I make sure our rules are single-project?

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Hana Kučerová
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November 13, 2023

Hi @Ophir Edelstein ,

welcome to the Atlassian Community.

Previously automations for single projects were not counted towards the limit, but the rules changed from the 1st November.

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/

Ophir Edelstein
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November 13, 2023

Thank you

1 vote
Rafael Ibanhez November 14, 2023

Welcome to the crowd! 

They limited automation usage now my whole operation stalled. Premium plan does not help and there is nothing in between from 16 users on premium and 800 users on enterprise. Meaning, we will see people moving their operations to other platforms very soon.  

0 votes
Vinod Kotiya May 8, 2024

Atlassian Sales team is a bunch of letter with capital I. They don't sell extra automation. You have to move from 50 users Premium to 800 users Enterprise unnecessarily . I hope with advancement in AI we will be getting replacement of JIRA soon.

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