Automation Issues? 6/13/2023

[Jay Tan]

I don't know where else to report an issue and this is the only place I can find to submit a case. I am not a site admin so I cannot submit tickets. 

Is anybody else having issues with Automation not working? 

I cannot access Automations and gives me an error. It seems that automation on a board level does not work either.

From some testing, it seems that company wide automation still works. 

Anybody else experiencing issues?

[Robert Wen_ReleaseTEAM_]

It's now on status.atlassian.com

https://jira-software.status.atlassian.com/incidents/g84s6dz9frd0

[Andy Heinzer]

Hi everyone,  Yes, our automation services were affected by an AWS outage yesterday.  As mentioned we tracked this outage over in https://jira-software.status.atlassian.com/incidents/g84s6dz9frd0

Sorry for the inconvenience here.

[Jay Tan]

We just noticed AWS has issues as well. Not sure but may be related. 

[nataly_diaz]

Came here to find others experiencing the same. Big yellow caution icon that says error loading.

[Chris Yarbrough]

Glad to see it's not just me.

[Chris Pike]

I'm having issues as well, I've submitted a ticket to Support. No response as of yet.

[Robert Wen_ReleaseTEAM_]

Same here.  Did you submit a ticket to Atlassian Support?

[Jay Tan]

I cannot find where to submit unfortunately. Our Admin is out right now and I'm not even sure if I have credentials

[Jay Tan]

It tells me to ask my Site Admin to submit a ticket on my behalf. My site admin(s) is not currently here. 

[Robert Wen_ReleaseTEAM_]

I've done all I can.  I submitted a ticket to Atlassian and made them aware of this Community question.

[Michael Young]

Yes, having the same issue as well.

[Michael Young]

We have a ticket open with Atlassian.  They are currently investigating.

We are having issues with other SaaS products as well.  Maybe something going on with the cloud providers.

[Terrence Scoville]

Same issue here.

[Jay Tan]

Thanks for the validation that it's not just us!