Automation - How to copy field from linked issue when issue is linked

[Rich Johnson]

For clarification, I have Jira Cloud. I am trying to create an automation that copies a custom field called "Relative Control Weighting (1-10)" (customfield_10059) from the linked issue into a different custom field called "Control Weighting Score" (customfield_10079) in the current issue.

The source field is a Dropdown type. The destination field is a text type (since I found you cannot do this on a dropdown type)

After reading up on this link, I have:

When: Issue Linked - Type: Related to

Then: Edit issue field - Advanced

{
    "fields": {
        "customfield_10079": "{{issue.issuelinks.inwardIssue.customfield_10059}}"
    }
}

The automation runs, but does not copy the source field to the destination field. In fact, I see nothing has changed. The audit logs show SUCCESS:

Edit issue
Issues edited successfully
ESS-209

Which is weird because ESS-209 is the issue that I am linking, and from which I want to copy the custom field. So it should not be editing ESS-209.

EDIT:

I have also tried using:

{
    "fields": {
        "Control Weighting Score": "123"
    }
}

just to try to statically set the value to 123, but it does nothing.

[Rich Johnson · Accepted solution]

I figured it out!

My problem was I was attempting to update the issue that I was linking, rather than the issue on which I was creating the link.

Solution:

When: Issue linked, Type: Relates

For Linked issued: Types: Relates

Then: Edit issue fields...

[CHILUMKURU]

Hi Rich,

I hope you are doing good.

I am also working on the similar automation requirement, can you please share your automation rules set so that I can reuse maximum and customize further to full-fill my requirement.

Thanks for your support.

[Deniz Yalçıntepe]

Hi @Rich Johnson ,

Can you share a screenshot of the automation if you still have it? I have the same problem. But I couldn't do it.

Bests,

Deniz.

[Holly Schomann]

I am having the same issue. Does anyone else have more specifics on how to resolve this?

[Rich Johnson]

@Deniz Yalçıntepe @Holly Schomann 

The rule has changed slightly from when I first created it. I changed "relates" to a new custom verb "satisfies". Other than that it should be essentially the same rule. I added several custom fields I needed copied, but it all works. Note in the second screenshot I had to do both verbs "satisfies" & "is satisfied by". I can't remember if I did both and just never removed one, or if they are both indeed needed. Hope it helps.

Screenshots Here

[Holly Schomann]

Thank you so much for your reply!

[Sindhu]

@Rich Johnson  iam having the same issue, its updating the issue i am linking. not sure what is wrong. 

[Sindhu]

@Rich Johnson  issue fixed anyways. :D 

but want to know if there is any change in smart values,  with field getting updated. i am trying to copy from a check box to a text field. 

is there a smart value change?