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Use automation to add to the list of options within a custom field type "Select List (single choice)

Hi there, I am having a problem with automations.

I use a jira workflow to create a register of approved suppliers, which I would like to use as a Select list (single choice) in other tickets.

I have a custom field called "customfield_10065", Type is "Select List (single choice)", which I use in the issuetype = "bug_description".

To explain the approved supplier register... For example, if someone in the company would like to use microsoft services, they must first create a jira ticket issuetype = "supplier_approval", which is reviewed by the appropriate authorities before approval, before moving to status = "done" when approved.

I would like to use the summary values from this list of approved suppliers as the "options" within customfield_10065. My idea is to use a transition rule, something like the below:

When "supplier_approval" moves to status "done", then add the summary of supplier approval to the list of options for customfield_10065.

I can't find a way of doing this via the automations today. Have I missed something? Can someone help me.

1 answer

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Answer accepted
Jack Community Leader Jun 21, 2021

AFAIK, you cannot use Automation to change/modify/effect the available choices of a select list field.

I am wondering if either using a cascading select field or multiple select fields would work for your requirements?

nmenere Atlassian Team Jun 22, 2021

This is correct, Automation focuses on end user automation rather than admin or config changes.


Nick Menere
Automation Group Product Manager

Thanks for taking the time to look into this Jack and nmenere. That's disappointing for my use case, but it's really helpful to know that I need to think of a different way of solving my problem. Cheers, Seb.

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