Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,311
Community Members
 
Community Events
176
Community Groups

Use automation to add to the list of options within a custom field type "Select List (single choice)

Hi there, I am having a problem with automations.

I use a jira workflow to create a register of approved suppliers, which I would like to use as a Select list (single choice) in other tickets.

I have a custom field called "customfield_10065", Type is "Select List (single choice)", which I use in the issuetype = "bug_description".

To explain the approved supplier register... For example, if someone in the company would like to use microsoft services, they must first create a jira ticket issuetype = "supplier_approval", which is reviewed by the appropriate authorities before approval, before moving to status = "done" when approved.

I would like to use the summary values from this list of approved suppliers as the "options" within customfield_10065. My idea is to use a transition rule, something like the below:

When "supplier_approval" moves to status "done", then add the summary of supplier approval to the list of options for customfield_10065.

I can't find a way of doing this via the automations today. Have I missed something? Can someone help me.

1 answer

1 accepted

0 votes
Answer accepted
Jack Brickey Community Leader Jun 21, 2021

AFAIK, you cannot use Automation to change/modify/effect the available choices of a select list field.

I am wondering if either using a cascading select field or multiple select fields would work for your requirements?

nmenere Atlassian Team Jun 22, 2021

This is correct, Automation focuses on end user automation rather than admin or config changes.

 

Cheers,
Nick Menere
Automation Group Product Manager

Thanks for taking the time to look into this Jack and nmenere. That's disappointing for my use case, but it's really helpful to know that I need to think of a different way of solving my problem. Cheers, Seb.

Hello @nmenere ,

 

this is anvesh,

we are interested copy a field value from one single choice field to another single value field for the same issue type by using automation.

but the automation rules thrown the below error

--------------------------------------
Error editing issues
FSP-14 (Specify a valid 'id' or 'name' for FSP 2 (customfield_10419))

-------------------------------

 

when we run automation for text fields, it went well.

for single choice dropdown system throwing an error.

 

Thanks,

Kagithala babu Anvesh

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events