Does JIRA has the Functionality to automatically change the Status (Transition) of an Issue based on Post-Functions. I am aware, we can change the Resolution of Issues, but it does not allow to Change the Status of an issue.
Alternatively, is there any plugin which helps in changing the status of an issue; if not a post-function.
I suspect this question is actually one about automation. This crops up irregularly because it's not obvious that Status (of an issue) is NOT a field, it is an indicator of position in the workflow.
Developers keep adding post-functions to Jira that say "in this case, change the status", without understanding that the point of a transition is to move from state A to state B and that post-functions run inside a transition, so subverting the transition end-point from the inside is asking for trouble.
Gaurav is steps ahead of most here, stating "cannot change status in transition". Technically, you can, but I've yet to see stable working code that does it (and I've spent a lot of time cleaning up the horrid messes made when people try it). So I think the answer here is either
Yup. Set up the workflow as above, then write a filter that says "status = awaiting client and updated < -30d", then use a jelly escalation script to trigger the close transition.
There's an app called "Automation for Jira" that can do similar things to the Jelly scripts: https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=server&tab=overview
It's also accessible to the project admins with a very user-friendly interface. That may be a double-edged sword, however.
a transition moves the issue to a different "status"
i wonder what the backgroud of your question is about...
Step A (Status=Open): possible transitions are
of course postfuctions can update issue fields too
what exactly do you mean?
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