Hi, very new to Jira so we were able to set up that emails to jira@griffithit.atlassian.net land on the backlog of a specific project.
I currently have 5 different projects and I'd like to use this feature in all the 5 projects.
How can I do that? And can I choose the email address?
E.g. content-jira@griffithit.atlassian.net landing in my Content Project; sm-jira@griffithit.atlassian.net in my Social Media project, etc.
Thank you!
Hi @Lara Cozzo ,
Welcome to Community !
Please refer below document for Email ticket configuration.
https://support.atlassian.com/jira-service-desk-cloud/docs/add-an-email-account/
Thanks,
Avinash
Hi Avinash, apologies for late reply.
Thank you for your answer! I'm afraid that has helped me only partially, as the emails are bouncing, Is there any other article I could refer to?
Thank you again!
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