Automated - Change Summary title after email submission

[Harry]

Hi, 

Looking to see if Automate can update a summary title after an email submission, as the email uses pipes "|" to show the priority and assigning in the summary.

Strip Assigning and assign it to the assigning field

Strip Priority and assign it to the priority field.

Strip Reporter and assign it to the report field.

Sample:

Test Summary | FOO User |Medium| John Smith Reporter

[Mikael Sandberg · Accepted solution]

Hi @Harry,

Welcome to Atlassian Community!

If the summary will always have the same format the you can use the split String separator function to get each of the 4 subsections, something like this:

{{issue.summary.split("|").first}} -> Test Summary

{{issue.summary.split("|").second}}  -> FOO User

[Harry]

Thanks @Mikael Sandberg

Let me try that, can I use the above items to assign the new fields "FOO" to an assigning?

[Mikael Sandberg]

In order to set the assignee you would first have to find the Atlassian Id for that user, which you can do by doing a web request to the Find user endpoint.