Is there someone that has automated creation of knowledge base articles upon a transition or in some other way?
My UC is:
When issue is in transition from one status to another as an Agent in JSD
Then Create a KB-article (How-To, Troubleshooting...) in the connected KB space in Confluence.
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so you need to automate the creation of the page in your linked knowledge space or you also need to collect information of the issue filling this page?
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Not necessary all content from issue, I would like to automate publishing of the final answer in the KB together with the description.
I think I have to go on Danyal's answer and suggestion below to achieve that.
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