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Autoclose parent when subtasks are complete

I was trying to do the automation  for - Autoclose parent when subtasks are complete, when I don't knew what went wrong, I am getting error in the audit log like no actions performed, please advise.

PFA

Rules.PNG

1 answer

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Jack Brickey Community Leader Sep 15, 2022

Hi @NANDHANA_VAZ ,

I just want to make sure that the linked issue condition is necessary. If you're simply wanting to close the parent when all subtasks are complete you certainly don't need to link the issue condition. However maybe that is something you desire? Otherwise can you please provide a screenshot of the audit log when it fails?

audit log 2.PNG

this is the message from the audit log, please advise?

Jack Brickey Community Leader Sep 15, 2022

By the way, here is a quick solution I created just now. You can try it out and change as needed.

98B5EBD7-12F4-4EF1-96ED-55FAA0571616.jpeg

Based on your last screenshot you posted my guess is the Zen–53 is not in the Complete status. I am assuming that the Zen-53 is a link issue? For the sake of testing can you remove the issued link condition?

i removed and tired the above, still getting errors, please advise?Autoclose parent - 2.PNG

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