Auto update the assignee and reporter of the ticket

[Mira]

Hi team,

I'd like to ask, without using automation, how to automate adding an owner of the project as a reporter and the creator of the ticket as an assignee? 

[Sanjog Sigdel · Accepted solution]

Hello @Mira Welcome to the community.

You can assign the detauld Assignee of a ticket to its project admin/owen from the project setting. In the assignee section you can add the Project Lead.

[Mira]

Hi Sanjog 

It seems like Jira doesn't support the default assignee to the creator of the ticket.

Maybe the automation feature is my only option for this case.

[Sanjog Sigdel]

@Mira The Default assignee feature is there in the above screenshot I've attached. However the default reporter to a specific member is not there yet. Yes, Only Jira automation is the key.

Another technique though is Post function.

Once a ticket is created it's initial status will be Backlog or ToDo. If you want to assign a ticket to a user when transitioning it from current status to next, then POST FUNCTION can help.

[Bill Sheboy]

Hi @Mira 

And here is the very old suggestion (from 2008) to add capabilities like "default assignee  field to the reporter", which you may watch/vote for to see progress: https://jira.atlassian.com/browse/JRACLOUD-14897

Kind regards,
Bill

[Sanjog Sigdel]

Thanks @Bill Sheboy  for adding more reference. 

[Sanjog Sigdel · Accepted solution]

@Mira However the detault reported and assignee are set for a project not for the board. Also there isn't a way to assign the default reporter to someone else.

Please find more  details from the answer in this related question:

https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-change-the-default-asignee-and-reporter-of-Board/qaq-p/1373803