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Attachment is not working

Gezel Remy
January 5, 2022

Screen Shot 2022-01-05 at 11.53.40 AM.png

Screen Shot 2022-01-05 at 12.01.55 PM.png

Screen Shot 2022-01-05 at 12.02.14 PM.png

There is no way for me to attach anything even though it should be showing. 

2 answers

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1 vote
Piyush_Annadate
Contributor
January 5, 2022

Hi,
The view screen and the default screen might differ here Check with the screen schema of the project and with issue type. If missing - then add the required field to the screen.

Gezel Remy
January 6, 2022

No that didnt work. I have made sure that they are the same and the one that is being used has attachments but it still doesnt show.

1 vote
Pramodh M
Community Champion
January 5, 2022

Hi @Gezel Remy 

Welcome to the Community!!

Did you check the permission scheme and global settings?

Thanks,
Pramodh

Gezel Remy
January 6, 2022

i just went through the whole flow and its all the same and has attachments as an field.

Gezel Remy
January 6, 2022

Screen Shot 2022-01-06 at 2.20.22 PM.pngScreen Shot 2022-01-06 at 2.33.24 PM.pngScreen Shot 2022-01-06 at 2.36.29 PM.png