Atlassian Connector for IntelliJ with JIRA On demand and Google Authentication


what are the correct setup steps for connecting with the on demand service using Google authentication when trying to access JIRA via Atlassian Connector for IntelliJ IDEA?

Currently I get authentication failed when not using HTTP authentication. If I also enter the google credentials on HTTP Authentication I get a 401 (Unauthorized).

com.atlassian.theplugin.commons.remoteapi.RemoteApiException: (401)Unauthorized

at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(

at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(

at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(

at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(


3 answers

1 accepted

This widget could not be displayed.

Hi Francisco,

I am using IDEA 11.1.1 successfully with my Google integrated OnDemand instance.

Ensure "Accept remote API calls" is ON, under administratio -> Issues -> General Configuration.

username should be your username in OnDemand, you can find it in your user profile, mine does NOT my full email address.

password is a password within OnDemand, in my case it is not the same as my Google account.

I use my base server URL

Let me know if this helps, if not, I can mess around some more.

See attached screenshots.

This widget could not be displayed.

Hi Stuart

thanks a lot for your message! It was really helpful and I got it working.

Basically I had to change two things:

  • we use the * domain
  • the credentials to use aren't the google credentials but the one you told me, found on my profile (had to reset the password)

Just to be clear though, I'm not using IDEA but PHPStorm 3.0.3 with plugin version 3.0.4.



This widget could not be displayed.

Glad that worked out. I recall spending a few frustrating hours before I had it working succesfully myself ;o) How are you enjoying PHPStorm? I have heard good things about it.


- Stuart

I'm loving PHPStorm since January.

It has many features that other IDE's unfortunatelly don't have which make my daily tasks much more efficient and smooth, specially when programming for Web.

They've just released version 4 and there are so many improvements from v3 that really makes me think it was a good investment. :)

They've just released version 5 and it is amazing!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

139 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you