Atlassian Access and Org/Site Setup.

Christy Johnston
Contributor
November 1, 2023

Is it typical to have 2 Orgs when using the Access Product? (1 Org with Access and Managed Accounts) and the other Org with all other products like JIRA, etc.)

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Kian Stack Mumo Systems
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 1, 2023

Typically not. Do you have a specific reason for having the two?

Christy Johnston
Contributor
November 2, 2023

Thanks for responding. It was a case of vendor engagement and iterative implementation. We were on-prem and then were moved to the cloud (1 Org with all of our products minus Access or A claimed domain). Then, we added the Access Product and the same 3rd party vendor created a second Org with just Access as the Product. (This is also where our domain was claimed). We're now looking at the vendor to consolidate all products and managed users into a single Org and we're hearing "it's not typically done." I'm scratching my head on this so wanted to check with the technical community. 

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 2, 2023

No, typically they would all be in one.. I'm not sure why they would have done it that way.

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