Assigning user based on status

Hi there,

I hope you can help

I have a workflow that goes through three approval steps:

OPEN > Approval 1 > Approval 2 > Approval 3


When it's in approval 1 state it should ONLY be actioned by User: Kieran

When it's in approval 2 state, it should ONLY be actioned by User: John

When it's in approval 3 state, it should ONLY be actioned by User: Patryk


Is there a way to force the issue to be assigned to the specific user when it reaches each status?



1 answer

0 vote

You can write workflow condition and postfunction on appropriate transtions. Condition will allow only perticular user to perform the transition and postfunction on appropriate transitions will assign the issue to a specific user.

There is Postfunction 'Update field', you can select Assignee field and give specific user. So for Approval 1, it should update field with Kieran and so on. You can put condition like Only Assignee or can also create different approval groups and use 'User in Group' condition.

Thank you! I only see a postfunction for assigning the current user or the development lead. How would I go about customizing this to choose specific users?

Suhas Patil Community Champion Sep 21, 2017

There is postfunction 'Update Issue Field'. select field Assignee.

Is there anywhere I can find examples of this? I'm struggling a bit & don't see where I can do this

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