I hope you can help
I have a workflow that goes through three approval steps:
OPEN > Approval 1 > Approval 2 > Approval 3
When it's in approval 1 state it should ONLY be actioned by User: Kieran
When it's in approval 2 state, it should ONLY be actioned by User: John
When it's in approval 3 state, it should ONLY be actioned by User: Patryk
Is there a way to force the issue to be assigned to the specific user when it reaches each status?
You can write workflow condition and postfunction on appropriate transtions. Condition will allow only perticular user to perform the transition and postfunction on appropriate transitions will assign the issue to a specific user.
There is Postfunction 'Update field', you can select Assignee field and give specific user. So for Approval 1, it should update field with Kieran and so on. You can put condition like Only Assignee or can also create different approval groups and use 'User in Group' condition.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot