For now, all emails sent to firstname.lastname@example.org create a issue in JIRA. But is it possible to setup in a way that -
this is to solve an problem where someone does not have to spend time and look through all records to know which user to assign depending on the department / function they are from. This will help in automatic assigning.
Out of the box i would say NO.
I tried looking for a plugin but came up empty handed.
So at the moment it is not possible for as far as i know.
However it probably can be done with custom development.
Another solution could be to integrate JIRA servicedesk and let your users create their issues with that.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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