Assign user from another issue customfield scriptrunner

[Oleksiy Ohmush]

Hello!

I have a project that we store some user hierarchy

I try to set assignee in new issue in project TEST from this project, depending on customfield value.

But as a result i  receive null and Assignee is unassigned

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.user.ApplicationUsers
import com.atlassian.jira.ComponentManager

// any task where i want to change assignee
IssueManager issueManager = ComponentAccessor.getOSGiComponentInstanceOfType(IssueManager.class);
Issue issue = issueManager.getIssueObject("TEST-429");
log.warn(issue.key+ " id " +issue.id)
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def finId = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_15208"))
Node fid = new XmlParser().parseText(finId)
long fcpid = Long.parseLong(fid.value.text());

// issue with 
Issue fcpIssue = issueManager.getIssueObject(fcpid);
//fields from fcp
def user = fcpIssue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_15200"))?.username

issue.setAssignee(ComponentAccessor.getUserManager().getUserByName(user))

How to use setAssignee properly?

[Ismael Jimoh · Accepted solution]

Hi @Oleksiy Ohmush 

Can you output the result of the following line to the log and make sure you are getting the value you want?

def user = fcpIssue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_15200"))?.username

Depending on the result of the above, we could confirm if you can set the assignee.

I would start with getting the value of the following:

def finId = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_15208"))
Node fid = new XmlParser().parseText(finId)
long fcpid = Long.parseLong(fid.value.text());

Confirm you are getting the correct value first before we proceed any further. I would like to ask why you are not just parsing the issue-key directly from your customfield or something similar.

I will need more context to be able to help you further with the above.

Cheers.

[Oleksiy Ohmush]

logs:

WARN [runner.AbstractScriptRunner]: TEST-429 id 193718

WARN [runner.AbstractScriptRunner]: fid= content[attributes={}; value=[value[attributes={}; value=[206189]]]]

WARN [runner.AbstractScriptRunner]: fcpid= 206189

WARN [runner.AbstractScriptRunner]: user prokashik 

[Oleksiy Ohmush]

@Ismael Jimoh 

 tried with 

issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey(user))

same result 

[Ismael Jimoh]

Hi @Oleksiy Ohmush 

Try:

issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey(user))

Ensure you persist the value with an issue update event. For example:

assetOwner = userManager.getUserByKey('myuser')
log.warn(assetOwner)
issue.setCustomFieldValue(assetOwnerField, assetOwner)
issueManager.updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

The last line ensures that JIRA persists your change in a post-function or event.

Can you give this a try and confirm if this is the same as what you are aiming for?

[Oleksiy Ohmush]

I find my problem

def user = fcpIssue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_15200"))?.key
log.warn("user " +user)
issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey(user))
issueManager.updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false) 

Thank You a lot for help, @Ismael Jimoh 

[C_ Derek Fields]

It seems almost certain the the username that is returned from the custom_field is resulting in a value that doesn't return a user from the getUserByName() call. That is where I would focus. Make sure that you are getting a String value that is a username that can be found by the call. 

[Lady Di]

Ready script for our free plugin Mygroovy

import com.atlassian.jira.component.ComponentAccessor

//def issue = ComponentAccessor.issueManager.getIssueObject('CUSTOM-17405')
def someField = getCustomFieldValue(issue, 43312) //field id

if (!someField){
issue.setAssignee(ass1)
} else{
if(someField.optionId == 38538){
issue.setAssignee(ass2)

}
}
def getCustomFieldValue(issue, Long fieldId) {
//ComponentAccessor.customFieldManager.getCustomFieldObject(fieldId)?.getValue(issue)
issue.getCustomFieldValue(ComponentAccessor.customFieldManager.getCustomFieldObject(fieldId))
}

ps. By the way, here we have scripted the templates of the scripts, the most frequently usecases, just copy and paste what u need. https://github.com/mailru/jira-scripts/tree/master/JIRA%20groovy%20templates

[Oleksiy Ohmush]

Thanks, i will try to use this plugin