A question for you.
I'd like to automatically assign to a specific user "1" all the ticket created by a specific user "2". Other user should be able to assign their tickets to whoever they want. I've tried to find a way to do that in the post functions but so far I'm hitting a wall.
How about a transition that validates if Assignee is user 2, is set to run automatically, and has a post function of assigning to user 1. Automatic running of transitions is something I've done regularly but not with cloud version and I had to be administrator to start it because I had to edit the XML version of the workflows.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot