Assign JIRA to two users


We currently have about 30% of our JIRA tickets reopened as part of our software development cycle. This is far too high in our opinion.

I would like to be able to assigne a developer to a JIRA and then assign another developer to check it before it is resolved and ready for QA. Is this possible? Is there a plugin that would allow us to do this?

In summary I want an Assignee and a Checker


1 answer

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No. Assignee is a single field, the person currently responsible for the issue.

For your case though, I'd create two user-picker fields - one called "developer" and another called "QA" or "checker". Then I'd use the workflow to flip the assignee as appropriate (e.g. when a developer says "yup, ready for QA", automatically change the assignee to the person in the "QA" field, and if the QA person fails the test for some reason, automatically change it back to the develoeper)

Thanks Nic (especially for the speed of your answer) Is there any documentation on how I can make the workflow change do this?


Start at the most important bit for you here is the stuff about "transitions"

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