Assign JIRA to two users

[Richard Jones]

Hello

We currently have about 30% of our JIRA tickets reopened as part of our software development cycle. This is far too high in our opinion.

I would like to be able to assigne a developer to a JIRA and then assign another developer to check it before it is resolved and ready for QA. Is this possible? Is there a plugin that would allow us to do this?

In summary I want an Assignee and a Checker

Thanks

[Nic Brough -Adaptavist- · Accepted solution]

No. Assignee is a single field, the person currently responsible for the issue.

For your case though, I'd create two user-picker fields - one called "developer" and another called "QA" or "checker". Then I'd use the workflow to flip the assignee as appropriate (e.g. when a developer says "yup, ready for QA", automatically change the assignee to the person in the "QA" field, and if the QA person fails the test for some reason, automatically change it back to the develoeper)

[Richard Jones]

Thanks Nic (especially for the speed of your answer) Is there any documentation on how I can make the workflow change do this?

Thanks!

[Nic Brough -Adaptavist-]

Start at https://confluence.atlassian.com/display/JIRA/Configuring+Workflow- the most important bit for you here is the stuff about "transitions"