Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,365,832
Community Members
 
Community Events
168
Community Groups

Asset Management Project - Whats best.....

Hi All,

I’ve been getting to grips with Jira, initially found it a little awkward but I think it’s all finally making sense :-)

I was hoping some of the community wouldn’t mind giving me your thoughts on creating an Asset Management project as:

• Part of the Jira Service Desk Solution
or
• A standalone project within Jira

What are the benefits of utilising an asset management project “within” the service desk as opposed to a “stand-alone” project?

Is there any underline reason you feel supports one as opposed to the other?

Has anyone built the asset management project as a “stand-alone” and then regretted it, if so could you point out why you felt this way, please?

Has anyone built the Asset Management project as part of the Jira Service desk and then regretted it, could you indicate why you felt this was a mistake, please?

I feel the 2 methods are very similar, but maybe by having this in the service desk environment, it would offer more functionality that I could be overlooking, especially as I’m new to Jira.

Really looking forward to your views on this and I appreciate all your comments.

James

 

 

2 answers

1 accepted

1 vote
Answer accepted

Hi @James Lewis,

we are using standalone projects for our asset management (like CRM, ITSM or Human Ressources) in JIRA.

These assets are deeply connected to our customer and internal JIRA Service Desks (e.g. Customer opens Service Request > we connect the Service Request with the correct organization, contact and deal from our CRM project).

The assets integration is done via our add-on STAGIL Assets.

Feel fry to evaluate the add-on and ask any further questions here.
We are happy to hear your feedback.

Best wishes
Chris (STAGIL)

Thanks Christopher. 

 

May well take a look at the add-on

James

I recommend trying our latest app AssetIT,

https://marketplace.atlassian.com/apps/1228867/assetit-it-asset-management-for-jira

AssetIT is flexible and customizable to fit unique needs with different asset types and processes.

Features:

  • Asset categories and models to group common features
  • Asset details, assigned to whom, and their physical location
  • Custom fields for additional asset attributes
  • QR codes generation
  • Inventory management, assets life cycle and workflow
  • License, Accessories and consumables
  • Import and export assets
  • Asset booking (coming soon)
  • Custom and automated reports (coming soon)
  • And more

 

Suggest an answer

Log in or Sign up to answer