Hi, I am trying to archive/hide a project that has finished in JIRA Cloud and any documentation I find to action this is void as there are elements of the instructions provided that I can not follow as I do not see the areas that they are guiding me to? I have full permissions
Any help would be much appreciated!
Thank you for your support for this feature and patience as we prioritise all the needs and requests for Jira Software. The voice for this feature has been somewhat muted as demand has been spread across a number of different JAC tickets.
As many have mentioned, Project (and Issue) Archiving has been shipped to our Data Centre product.
I am happy to say we are bringing this into Jira Software and Service Desk Cloud initially as part of our new Premium offering. We will start with Project Archiving and look at Issue Archiving in a subsequent milestone.
The existing permissions based option will continue to exist (nothing changes there).
Whilst I understand there may be some frustration that this is a Premium feature, it is part of a broader package of Premium Admin features which we have a team allocated to now. In the case of Archiving like many things on the surface this feature seems simple but there are actually many touch points across the product that need to be addressed to ensure it works correctly which has contributed to this not being tackled until now.
We are also investigating a ‘project recycle bin’ to stop accidental deletions which we would be making available in Standard edition.
We will reach soon out to ask for your feedback on additional use cases around Auditing and compliance for Archived Projects and issues and as part of that work we may define requirements that will ship to Standard and Premium.
Ben Jackson & Ritesh Ranjan
Jira Software Product Managers
Thank you for this response. Very helpful.
How do I know if the version of JIRA that I'm working on is 'Premium' or not?
I do not have admin rights...just know I'm on JIRA Cloud. I'm looking for a way to archive projects in a manner that they can be retrieved later if necessary.
You would need to check with your Admin for which edition you are on.
We will provide an update on the timeline early next year for when it will be available. In the meantime we are keen to talk to anyone who is open to it to get your feedback on Archiving beyond the use case of 'hiding and not deleting dormant projects.
I'd love to hear from anyone here. You can book some time in my calendar here: https://calendly.com/jira-software/meeting
From a product owners perspective archiving projects shouldn't mean that I have to unarchive to get reports. I just want to declutter the UI so that I can focus (and help focus the entire team) on what I need to do.
Archived projects access should require a separate permission type to access for the auditing/compliance team.
Access to archived projects should be paused to 3rd party apps and addons, slack notifications etc unless specifically unpaused for an application.
this is actually a joke you have had this feature beeing asked for since 2003 that's 16 YEARS for the most basic functionality that everyone needs why has this not been done for cloud you have it in two of your other services it surely can't be that hard to take the code from the edit it so it will work with a cloud-based system Atlassian could be so much better so much better then it actually is it costs a fortune to use for a company and they don't do any improvements ever at all ok latest Jira cloud version you added a new layout view which I'm sure that was the least asked for change considering you have features like this 16 years old with nothing done about them and probably never going to do anything about them.
as a Large company your self, you must understand how important it is to be able to have this feature as you CAN'T DELETE RECORDS due to you might need this information for future references and projects come and go and get completed I don't see why you make your users who pay you hundreds of dollars a month and you make use scroll though all our closed project because there simply is no option to archive a project.
if there is an addon that you have to pay for from an external company I will understand why you haven't made this change available in cloud but considering your Total revenue was $874.0 million for the fiscal year 2018 I just pulled this from your website you earn more than enough money to add these most basic features.
I'd love to see some serious change in how you choose what features are required or wanted because new issue layout form is at the bottom of the list when core functionality is missing or have to spend hundreds of more dollars to get for a one time use.
I know for a fact if it wasn't so difficult of migrating to a new system that has the basic functionality and adds it quicker then 16 years then we would but the fact you have made it next to impossible to move the information to a new system and don't add any new feature is a bit a kick in the teeth considering how much you earnt and how much we pay for your product with MISSING FUNCTIONALITY.
Honestly.. this is not the only one thats a Joke..
Lack of a stock way to get Cycle Times (KANBAN REQUIREMENT for CRYING OUT LOUD)..
No Archival policy
No way to hide done epic titles (Again - SIMPLE COMMON SENSE FEATURE)
Just to mention 3 off the top of my head!
And they call themselves an Agile board! @Atlassian
Not much more I can add as everyone else has touched on the issues of this not being a feature of the cloud version.
The only thing I did not see mentioned is that some of us MUST keep old projects for auditing purposes, so deleting them is not even an option for us. And the work around is just that, a work around and NOT a solution. This really needs to be implemented as quickly as possible.
Please & Thank you!
Hi, this might help you.
It's trick by hiding project with permission scheme.
I can't understand why this feature is not implemented for Jira Cloud. I don't know how much hard to implement, but... it is just hiding!
At my company we have started with Jira early this year. We are now on our way to 5k tickets in our service desk alone. It is getting slow. I have read the options to archive.
1. open a service desk migrate tickets in bulk and set as read only. But then everyone who needs access will get charged for that with a license from my understanding.
2. export, in .csv to another place
3. use a security scheme or security level to hide them from the environment and give access to admins only.
All great ideas but not very helpful for needing to get to information fast in case of issues. I think we need archiving for all cloud projects and we need it now not just in nex-gen or another place but in our instances now!
Project Archiving is not available for Jira Cloud. It is only available for Jira Data Center
You can find this info here:
Support engineers recommend we create individual support tickets to get visibility on this issue. No one is looking at this community page.
I agree with everyone above. How is a company that creates a Project Management tool to help manage one's projects satisfied with the clutter and messiness of a long list of old, not-in-progress, no-action-required project list???
I need a shortlist of projects that NEED TO BE VISIBLE!
Pay attention Atlassian - we users need to archive our projects.
Hi @Tevan_Alexander thanks for your post.
We are actively working on this now per my other response however we are looking to speak to as many people as we can to understand the deeper level use cases beyond just hiding projects.
As part of that work we may define requirements that will can ship to Standard and Premium if I can get your help. So book some time in my calendar https://calendly.com/jira-software/meeting let's chat so I can better understand your perspective here.
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