Sorry for the basic question, it doesn't look possible from the cloud version of Jira but if it is I can't figure out how.
My current situation requires approvals from 3 separate groups. Is it possibly to have this in one status or do I need to create an individual status for each approval?
I've been scratching my head at looking at different examples but I'm not entirely sure how to go about it.
I was thinking adding properties to the status might accomplish this but I don't know how to go about retrieving the property values for the 3 groups.
James, you will need separate statuses. You might think you could achieve this via multiple transitions out of a single status, e.g. group-A approve & reject, group-B approve & reject, etc. However, the way approvals work is that only one transition from a status can be assigned the approve and one the reject. Any other transition cannot have this action. I use multistep approval and simply have something like Manager Approval and Finance Approval statuses. There are benefits of having multi-statuses too and it is easy to hide these statuses as needed.
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...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...
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