Approvals from multiple groups

Hi All,

Sorry for the basic question, it doesn't look  possible from the cloud version of Jira but if it is I can't figure out how.

My current situation requires approvals from 3 separate groups. Is it possibly to have this in one status or do I need to create an individual status for each approval?

I've been scratching my head at looking at different examples but I'm not entirely sure how to go about it.

I was thinking adding properties to the status might accomplish this but I don't know how to go about retrieving the property values for the 3 groups.


1 answer

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Jack Brickey Community Champion Jan 05, 2017

James, you will need separate statuses. You might think you could achieve this via multiple transitions out of a single status, e.g. group-A approve & reject, group-B approve & reject, etc. However, the way approvals work is that only one transition from a status can be assigned the approve and one the reject. Any other transition  cannot have this action. I use multistep approval and simply have something like Manager Approval and Finance Approval statuses. There are benefits of having multi-statuses too and it is easy to hide these statuses as needed.

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