My CTO asked me to explore the following in the Admin Application Access page:
45 used of 2000
47 used of 2000
Our license for Jira and Confluence is supposed to be a 50 user license and the billing estimate doesn't reflect a 2000 user license so I'm assuming this is some kind of internal Atlassian limit or something of the kind. Could somebody please confirm? We would rather not have to pay a crazy bill because of an issue or oversight.
The count you see reflects the active users to available users. From what you're seeing it appears you have 45 JIRA users and 45 Confluence users with a 20000 user license. I thought about that being internal too but I have not seen that and an evaluation license would show unlimited instead of a specific number.
I see that you don't have a 2000 user license so I have created a ticket on your behalf with our Customer Advocates and they will be in touch with you soon to help you figure out why JIRA is reflecting a 2000 user license.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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