Application Link not working even if URL is correct

Trying to esablish an application link from Confluence OnDemand to our development JIRA instance. The URL i use to access JIRA does not work to establish an Application Link. If I try to establish the Link from the development JIRA instance to the OnDemand Confluence it works one-way but the back is not working.

Are there any specific requirements regarding firewalls etc ?

Appreciate the help !

3 answers

1 accepted

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Problem was that the local JIRA instance had a self-sign certificate. Application linking (from OnDemand at aleast) requires a 'proper' SSL certificate.

[Thanks to @Matheus Fernandes from the Atlassian Support Team !]

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Hi Roland,

If it's only working one-way, maybe you are simply missing the IP/URL patterns at the application link on the outgoing or incoming tabs.

You may want to check it on both applications.

Hope this helps,


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I think it won't be possible due to restricted functions in OnDemand environment.

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