Anyone else hate the new jira experience?

The new jira experience is full of bugs and inefficiencies.  I had it turned off, but now it looks like I'm stuck with it for good.  Is that true that I can't use the old one anymore.

For me it's really awful- bad enough that i would consider dumping jira.  

Several issues

1- Navigation is really hard

2- The search filters are hard to get to

3- The drop downs for assigned to and for priority don't consistently work with auto fill, and clicking the dropdown doesn't always show the list either.  this is the WORST of the problems.

Anyone else agree?

6 answers

I do.  While I can acknowledge change takes time getting used to, they have completely removed my most frequent navigation actions and added a bunch of clicks to get anything useful done.  The only positive to the new UI is it seems to load a lot faster.  But it's not even a Single Page Application - lots of things completely re-load the page.  So I don't understand the point of the re-design.

Here are my top annoyances, in case the UI designers are reading this:

1. It has always been really hard to switch between Confluence and JIRA, and this new design did nothing to address that pain point.

2. Agile Boards are not only an extra click, but extra page load away, and I have to visually search for the tile with my board.  There is also nothing in the UI that says "Board" any more, and so even realizing where to go to get back to my Board, was really hard.  Thankfully, I have a link to my board saved on my Chrome Toolbar, or it would be impossible.

3. Searching is a bit better, but they took away my favorite way to search: Easy access to most recent issues.  Usually I just want to see the last 10 issues I touched. "Filtering by sorting" is a common usability paradigm for users.


+1 For me it's really awful- bad enough that i would consider dumping jira.  

0 vote

Ahh- the option to turn it off come back.  But how long do we have before we are stuck with it?

We're officially stuck with it.  See this post on February 7, 2018:

It does look like they're committing to making it work - they even registered a special domain name to explain their enterprise-wide initiative, here:

They also have a reference implementation called AtlasKit:

(Tongue-in-cheek humor:) For what it's worth, there are some who might see this as pointless complaining, since they never thought JIRA was that great to begin with (hah):

I hate it its really bad, everything takes now twice as much time and some things are so buggy ... its awful. Any recommendations for alternatives? If the intend of this change was to piss people off and make them to leave Jira for good well done good job

Move over to Server, either hosting it yourself or getting a third party to do it (there's lots of providers).  The new UI won't be coming to that for a long time, if at all (hopefully, never, or if it does, a version that has been fixed)

Agreed... this has made things so much more difficult. We are wasting so much more time on this than should be required. Forcing a poor UI and UX on us is incredibly poor form, but sadly our opinion doesn't matter.

Whoever came up the design should be fired. Absolutely horrible to navigate and the documentation hasn't been updated - so it's impossible to find how to do setting changes.  Jira used to be an extremely easy to use piece of technology. Now it's turned to shit. 

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