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Anyone else getting this: HTTP Status 429 - Too many requests


HTTP Status 429 - Too many requests

type Status report

message Too many requests

description The user has sent too many requests in a given amount of time.

Apache Tomcat/8.0.38


One of my colleagues is not getting this error, the other is. 

I have logged a support ticket here:


13 answers

1 accepted

0 votes
Answer accepted

I have logged a support ticket here -
I suggest you do the same - it appears community is not being monitored at the moment.

Yogesh Mude
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Sep 17, 2018

HI @Donal Devine


What was the solution for this we are also facing the same issue?

Without the solution, you have been accepted this.

The issue resolves itself over time. It was back working in about 4 hours for me. I guess there is some cache or something that expires. You can raise a support ticket with Atlassian, but it will probably have resolved itself by the time they get back to you. :-)

Same goes for me.

HTTP Status 429 - Too many requests

type Status report

message Too many requests

description The user has sent too many requests in a given amount of time.

Apache Tomcat/8.0.38

As of 10:31am.  UK Time.   We are still getting these.      Anyone looking it? 

I've opened a support request just now

Usually after 5.00 PM Singapore Time.

Same problem now for my organizzation

Hi All,

This  issue due to rate limiting your jira instance.

You need to modify jira api rate limt particualr account or gloabl setting / exemptions.

Sharing below kb for the same.



Rahul Ingle

How are other people capturing the Rate limit related HTTP response headers (X-RateLimit-Reset, Retry-After, X-RateLimit-NearLimit, etc.) to engineer our API calls within Atlassian's rate limit boundaries.

We run into the 429 HTTP status codes, but how are others going after the pertinent headers in the response to tailor their API calls better?

We're also facing the same error sporadically for our organization.

Edit: no longer a problem for us

It is back working for me now. I guess the bad cache or session or whatever expired since??

Problem solved now for me

Still getting HTTP Status 429- to many requests. 

Getting HTTP ERROR 504 now!

I've opened a support request

ok, thanks. I have done the same

We are still getting these.   

Yes, you're right. It is appearing again now and I'm unable to connect my bug reporting account as well.

This page isn’t working

URL took too long to respond.


I guess its resolved now.

But still I'm unable to connect my bug reporting account (

Not for me, getting 504 error now.

Also, sometime the view issue screen appears but not in its way.


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