Any gadget to display by groups rather than assignee?

i've created groups, and included members in the proper group (Testers, Vendors, and the such)

now i need to find a way to use one gadget that would display simple count of tickets assigned to each group (not to each assignee but rather to the group they belong to)

For example:

Bug track

Microsoft team 7         Bank team 19      Testers 28      development team 98 

any way to do this?

1 answer

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Josh Steckler Community Champion Sep 26, 2017

JIRA isn't going to have a gadget that shows the users assigned by group. One reason is that a user can be a member of many groups.

What I would do in this situation is create four Issue Statistics gadgets and four corresponding filters. Use a field you're interested in, such as Priority or assignee.

Each filter would be built with JQL. An example filter: assignee in memberof("microsoft team")

Then, you'd be able to individually see the the number of assigned issues to each team on one dashboard, but not on one gadget.

hmm it would not do any harm to have one person in more than one group, and when reporting it is fine to show that person having a ticket as part of testing, also another ticket as part of development. no conflict

having a table per group is making the dashboard very messy and not quick to grasp, especially for higher management sake.

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