This question is in reference to Atlassian Documentation: Get help and support
That's more of a "how do I use JIRA" question. I'd strongly advise that you take an Atlassian University course on administration.
But the specific questions:
The reason I can't give you detailed answers is that you're asking for everything. JIRA is powerful and flexible, but it can only be those things because it is complex. I can't explain the complexity without writing a book, or delivering training courses.
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As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
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