Allow external users to watch certain issues within a JIRA project

I have a group of external users who need to be made watchers on certain issues, as the need arises, within a project. They should not have any other access beyond these issues. I have been given conflicting advice on how to do this. The first recommends that a a security scheme must be made and attached to the project. A JIRA group should then be made and the assignment of the group as watchers would be done by the admin on a case by case basis. The second recommendation is simply to make an external users group and add these to the manage watchers and voters section. The first idea is difficult to manage and the second is one and done. I don't really believe the 2nd idea is correct but it seems like a better option. Does anyone want to weigh in on this?

1 answer

1 accepted

0 votes
Accepted answer

Sometimes things are simpler than you think. You don't even need any group to be added in the Manage Watchers section. As logn as you can see the issue ("Browse Projects" permission), you can watch it.

There, a third suggestion!

Jobin, I like your idea but won't the person browsing the project see all issues? The issues within this project contain sensitive information and therefore each issue is for certain eyes only.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Thursday in Jira

Continuous visibility with the new Jira Software Cloud and Bitbucket Cloud integration

Hey Atlassian community, I am a PM on the Bitbucket Cloud team and I am excited to share that we just released an improvement to the Jira Software and Bitbucket Cloud integration. With the newly im...

75 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you