I have a group of external users who need to be made watchers on certain issues, as the need arises, within a project. They should not have any other access beyond these issues. I have been given conflicting advice on how to do this. The first recommends that a a security scheme must be made and attached to the project. A JIRA group should then be made and the assignment of the group as watchers would be done by the admin on a case by case basis. The second recommendation is simply to make an external users group and add these to the manage watchers and voters section. The first idea is difficult to manage and the second is one and done. I don't really believe the 2nd idea is correct but it seems like a better option. Does anyone want to weigh in on this?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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