The feature to allow all transitions to a status seems like a great idea. Makes it easy to build workflows that can drop into any state for simple workflows.
However, it falls short when an issue is resolved, and you need to re-open it. How does one clear out the resolution?
By even adding one status that accepts all transitions, it allows a user to re-open an issue without clearing the resolution unless you completely disable editing while an issue is closed.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs