The feature to allow all transitions to a status seems like a great idea. Makes it easy to build workflows that can drop into any state for simple workflows.
However, it falls short when an issue is resolved, and you need to re-open it. How does one clear out the resolution?
By even adding one status that accepts all transitions, it allows a user to re-open an issue without clearing the resolution unless you completely disable editing while an issue is closed.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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