We are updating Jira tickets from MS Azure via web hooks, Original URLs from MS contains special characters and URL are not recognized by MS over web hook call from Jira, as Jira adding Default values for Special characters(like % is added with %25) on url that throwing error 404.
As an alternate we started using Short URL's from third party services long back, it was working fine till end of last month and now all web hooks started failing, web hooks were fired from Jira but the Body & Header data(content-length) are missing over web hook call, tried with all short url services but facing same issue with all services. Is this is a bug from Atlassian or any issue with third party services unable to understand, can any one please suggest how to sort out the issue. Thanks
Hello @Rajesh Konda ,
If I understand correctly you are reporting 2 different issues in here:
Now, if my understanding is correct:
Finally, as a possible workaround for this, you might want to use a Jira Automation to send the desired information to Azure, instead of using a Webhook. This way you are able to set the authentication header without needing to add extra parameters for authentication to the URL.
For details on how to do this please see:
You may also want to review:
I hope this helps.
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