Agile and Scheduling Daily Tasks

[Natasha Wetz]

Hi Guys,

I wonder if you can provide some support. 

The Agile feature works really well in displaying an overview of the status of each ticket and the teams these tickets are assigned to. 

I need an easy way to schedule all 'Queued' tickets on a daily basis to the team but based on priority, I need to be able to amend if something urgent comes in. 

I have navigated to my Kan Ban board and selected 'Time Tracking' from the 'View in Tempo' button, which provide me a list of the tickets - how can I easier assign these, seeing an overview of the work scheduled on a daily basis. 

The work log calendar works really well but I need something similar to schedule work also.

Any suggestions?

Many Thanks, 

[Deleted user]

Trying using https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service for auto assignment of issues or updating issues with such.