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Adding link to the relevant issue when email notification is sent

Hey,

 

I have created some automation to send an email to users when they are assigned to a task in which due date is coming up within the new couple of days. I can put in some text in the content of the email, but I was wondering if there is a way to add a link to the issue that the email is referring to? I can only see the option to put in normal text which doesn't help.

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Answer accepted
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 09, 2023

Hi @Mateusz Slifirczyk , thanks for your question.

Please refer to this documentation, which should help - Jira smart values - issues | Cloud automation Cloud | Atlassian Support

Available properties:

  • {{key}} - Returns the issue key

  • {{url}} - Returns the issue url

Hope this helps.

Cheers

Thank you! This has worked. :)

Like Valerie Knapp likes this
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 10, 2023

You're very welcome!

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