Adding an attachment to a web request

[Matthew_Bonanno]

Hi all,

I am currently working on an automation that once a specific form is submitted, a web request is sent that opens a ticket in another project. What I want is to add that form submission - the attachment, to that ticket in the other project. So the workflow is as below:

Ticket is created in Project A
Form is filled by Line Manager in Project A
Line Manager submits the form in Project A (clicks Submit)
Web request is created and ticket opens in Project B
The attachment submitted is included in the attachments of Project B

[Jehan Bhathena · Accepted solution]

Hi @Matthew_Bonanno ,

If you're using Jira Automations, you can choose to use the "Copy Attachment from Source Issue", when using the "Create Issue" action.

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-issue

If incase you're not using Jira Automation, please can you elaborate on the automation that is currently setup or how do you plan on setting it up?

[Matthew_Bonanno]

That worked, thanks!