The QA leader asked me for a help regarding one of their projects. He would like to add a new status "In testing" after the "Rosolved" status in their jira workflow.
Currently when the Devs submit code for the QA team to review this info is sent to the default assignee and this is causing a problem because there are a large amount of sprints that are being sent and some are getting overlooked. I think he is looking for a way to have the issue placed in to a new status, called "In testing", when submitted to QA. The workflow transition to this new status would notify all members of his group instead of the default assignee. Then each QA member can choose tickets that they wish to be assigned to them.
What is the best way to implement this?
1. Configure the workflow to add the new status
2. Create a new Event
3. Throw the new event in the post function of the new transition added
4. Modify notification scheme to send notifications for the new event
You can't add a status to an active workflow. I suggest copying the workflow and workflow scheme, add the status to the new workflow, associate that workflow with the new scheme, and associate both with the project. You can also add a post function on the transition to the "In Testing" status that would raise a custom event, and then add a notification to the notification scheme to email the correct group (JIRA group) when the event is fired.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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