Add subtasks automatically based on incoming emails to JIRA

Hi, We need to be able to add subtasks automatically using incoming emails. * We have manually created tasks. The optimal solution would be to be able to use parts of the email content (subject and message) to create the names of the subtasks. Is this possible using an existing plugin? Many thanks, Paul

2 answers

0 vote
Ahmad Danial Atlassian Team Jun 18, 2013

Hey there, Paul.

Not sure whether there are any particular plugins that can specifically perform this but can you try to have a look at the following plugin to see if it might cater for your requirement:

Warm regards,


@Ahmad, nearly anything you want to do with email can be done with JEMH, take a look.

@Paul If you are replying to an Issue Notification email from JIRA, you can use JEMH to trigger a sub-task creation relating to the replied to issue using user supplied directives, suchas in the leading line of the email body:

Or in the subject:
If your intent is to create subtasks automatically, without any specific interaction from the user, can you describe what logic you would use to:
- identify the parent issue
- locate content in the email that would be used as?? Summary, Description, etc?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

66 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you