The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Add attachment to new issue while not logged in

ict.tscjira@uwv.nl
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 14, 2019

Hi all, 

In my JIRA instance it's possible to create an issue while not logged in (for troubleshooting etc.). The problem is that the not-logged-in users are not able to add attachments to their issues. Is there any way to fix this? 

The setting for adding attachments in the project are set to the 'Anyone' group already.

 

Thanks in advance!

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Alexis Robert
Community Champion
October 14, 2019

Hi ict.tscjira@uwv.nl , 

 

to enable non logged-in users to add attachments, you will need to also change the Browse Project permission to Anyone. There is at the moment no other way to add attachments without this setting.

 

Let me know if this helps, 

 

--Alexis

ict.tscjira@uwv.nl
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 14, 2019

Hi Alexis,

 

Thanks for the quick reply. Unfortunately that is no option at the moment. 

 

Thanks again!

Regards,

 

Joeri