Add a custom text field when creating a new issue

We needed some custom field in our all user stories. I have created custom field (Release notes) and it allowed me to add to one project. However when I wanted to add globally to another project:

Create issue - Configure fields - Where is my field - screen goes completely blackout and I'm not able to move anywhere forward nor add custom field which already exists but does not display on issue template. 


Anyone had the same problem?



3 answers

0 vote
Maarten Cautreels Community Champion May 03, 2017

Hi Agnieszka,

Since you're experiencing an issue with the 'Where is my field' screen I would suggest going to and ask for help there. They might know about any known bugs and potential solutions to your specific problem.



Hi Agnieszka,


I am facing a similiar issue. 'Where is my field' doesnot work for me either.

They said to me over the email that this bug has been fixed but I still see this from time to time. 

The solution for this is to add your custom field to your template from Configure with admin permission and in Issue  pick up Custom Field and manually add this to the template (either default issue screen or just to the particular one you need for). 

Adding as I was trying before never worked for me despite the fact I got "the bug fixed"!

Yup. Added using Issues>Custom field. Thanks.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

239 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you