Add Hyperlink to Text in E-mail Automation

[Oliver Skelton]

Hi there,

I have an e-mail automation set up that sends a list of items out each week based on an issue filter. 

Rather than just paste the raw filet into the body of the e-mail, i would like to add a hyperlink to a word in the text like for example " Issues can be viewed Here" the used clicks on here and is directed to the list of issues.

Does anyone have any ideas?

Thanks.

Oliver.

[Vishal Biyani · Accepted solution]

@Oliver Skelton 

Assuming you have the filter link use below in the mail body

Issues can be viewed <a href= https://your-instance.atlassian.net/issues/?filter=10102>Here</a>

[Oliver Skelton]

Perfect, thanks Vishal!

[Marc - Devoteam]

HI @Oliver Skelton 

You will need to use HTML formatting for a URL in the email action in the automation rule.

Example:

<a href="{{issue.url.customer}"><b>survey</b></a>

[Oliver Skelton]

Thanks Marc for your response but what if i don't have a smart value for the Issue filter? 

So the Url is https://community.atlassian.com/t5/Jira-questions/Add-Hyperlink-to-Text-in-E-mail-Automation/qaq-p/2930899#M1085549

But I want to just have the hyperlinked word 'support'

Possible?

[Marc - Devoteam]

Hi @Oliver Skelton 

<a href=https://community.atlassian.com/t5/Jira-questions/Add-Hyperlink-to-Text-in-E-mail-Automation/qaq-p/2930899#M1085549><b>support</b></a>