About outgoing mail to the service project

Yılmaz Dinçer December 4, 2023

I send tabular emails to different people, people who are in the request participants or registered in the organization. Here, the email to the person with the email "@atlassian" is just a link. The others receive a table. What could be the reason for this? (The person with the @atlassian mail address was first in the request participants and then I added him as a customer).

-> Service Project

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Brant Schroeder
Community Leader
Community Leader
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April 11, 2024

@Yılmaz Dinçer My guess is that the @atlassian account is setup as a agent on the service desk and they are getting the email that goes out to agents and not customers.  

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