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Ability to Disable Rich Text Comment Editor in Jira Cloud

It appears that JIRA Cloud recently gained an in-line Confluence-style text editor bar for comments, so that users' don't have to remember \{noformat\} and such.  That's wonderful, except that the comment field often intercepts my attempt to switch Chrome tabs (CTRL-1, CTRL-2, etc), and instead inserts h1. and h2.


Is there any way to do the following:

  1. Disable the comment rich text editor, without disabling Wiki rendering?
  2. Disable the comment rich text editor, just for my user?


It's a nice addition, and one that I think my users' will appreciate, but I would very much like to opt my own user out of using it, and instead go back to using wiki markup code.



2 answers

1 accepted

1 vote
Answer accepted
pjunior Atlassian Team Mar 12, 2015

Hi Kevy,


It's not possible to disable the rich text without disabling the wiki rendering, however, to stop inserting headers on comments when trying to switch to other tabs, you just have to click outside of the comment box before.


Kind Regards,


Thanks for the answer, Paulo! Hopefully the ability to enable/disable the rich text edit box per-user comes in a future version.

Thank you for sharing, @T Chambers


Atlassian, that's a mistake!

All, adapting here what I said at, I thought it was a mistake until I copied the text from Jira's rich text editor into a Google Doc and was pleased that the rich text is preserved. As long as I can export this easily, I don't miss the markup language. It was different between Jira and Confluence and IIRC neither was fully compatible with "official" Markdown ( anyway. Good riddance. Good job, Atlassian, this is progress!

Also @Paul T you may have already noticed, but vestiges of markup are still around in history (read-only), modals (still editable), and maybe some other places. I wonder if Atlassian plans to clean it all out completely.

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