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API

Bongjoo Kim
November 29, 2021

1. call to api to create ticket.

  1.1 new user created by reporter with email.

2. the same email comming by api to create ticket , when the user inactive. Jira create error .

 

 when api create ticket with inactive existed user, why Jira return error ?

 

 

Technical details 

Log's referral number: 19c05373-ce63-4d1f-993a-8f4e91b73cd1

Cause

Referer URL:  

com.atlassian.crowd.exception.runtime.UserNotFoundException: User <onlyson3@gmail.com> does not exist
com.atlassian.crowd.exception.runtime.UserNotFoundException: User <onlyson3@gmail.com> does not exist
	at com.atlassian.crowd.embedded.c

 

Thanks,

Bongjoo

 

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