2 transition with the same name

[Cristian Ionescu]

Hello friends,

It is possible to use the same name, for 2 different transitions:
ex. 

From Status A to status B transition name: Approved

From Status A to status C transition name: Approved

Could you please help me?

[Amit Girme]

Hi @Cristian Ionescu ,

Yes, it is possible; but you need some extra efforts. 

1. Add from Status A to status C transition name: Approved
2. From the diagram-editor Add from Status C to Status C by reuse transition of point 1.
3. Delete the transition from point 1.
4. Add new transition From Status A to status B transition name: Approved
5. From the diagram-editor Add from Status A to Status C by reuse transition of point 2.
6. Delete the transition from point 2.

Hope this will help you and others. If so please accept the answer or let me know if you have any questions?

Thanks,

-Amit

[Deleted user]

Even if it comes a bit late: You can solve the problem with invisible UTF-8 symbols. For example you can add U+2028 to the additional transitions. This is the "line separator", which is accepted by Jira as part of a transition name. Since the character does not take up space, you can repeat it as often as you like without changing the look of the button in the interface. Alternatively, you can create several identical spacing by combining UTF-8-spaces of different widths, which represent different character sequences and are therefore accepted by Jira as different. Here too, the identical appearance is retained in the user interface.

(Get a bunch of handy spaces here: https://emptycharacter.com/)

[Vishwas]

Hello @Cristian Ionescu 

Yes you can have a same transition re used for issue moving to different statuses.

As a example I am attaching this screenshot for your reference. You can see that Close transition is used twice in the workflow.

[Esther Strom]

Just to clarify, that only works if everything but the destination of the transition is identical. If Approve from A to B has different conditions, validators, post functions, etc. than Approve from A to C would (which is fairly common), then you can't re-use the transition, and you can't have two separate Approve transitions with the same name. 

This is one of the things that drives me nuts about Jira, as having transitions with slightly different names is confusing to our end users, who this should be transparent to.

[Deleted user]

hi @Vishwas !

Could you explain to me how did you set up the Close transition in your screenshot? 

I try to create a very similar transition, where one transition can be used to connect multiple originating statuses to the same, 'Closed' status. And I don't want to repeat the same post functions x times.

Edina

[Amit Girme]

@[deleted] when you edit any workflow there are two ways to update it Diagram or Text. If you want to reuse the existing transition to any status you can do it using the Digram mode. This way you don't need to write same post function multiple time.

[Deleted user]

Thank you @Amit Girme! it works like charm! :)